Really happy with the slippers, size is right, they're nice and snug, will buy as a gift. Good quality.
Originally I ordered the incorrect size, however I followed the companies protocol for returns and reordered the correct sizing.
Take care when picking your size as this product does not follow traditional UGG sizing. Follow the companies sizing recommendations at all times. The sizing is snug but we all know that UGGs become treasured favourites over time!
I would allow six weeks if you are purchasing for a special occasion and shipping within Australia, just in case the UGG is an incorrect fit and has to be returned.
Check the refund voucher code as my return voucher was in US dollars not AUD. A quick email, alerted the company and the subsequent conversion was promptly rectified!
Unfortunately the UGG didn’t arrive in time for my daughter’s birthday and there was no option to purchase overnight shipping, however well worth the wait!
The product packaging was understated which simply highlighted how elegant the product really was. The UGG was luxuriously soft inside. The stitching was impeccably neat. The logo on the heel was a great touch! The image of the product on the web site accurately depicts just what you will be purchasing. And best of all, my daughter loves them and it was like having an extended birthday week with the gift arriving late! Now I would love a pair as these are very “up market” for an UGG!
Oddly, they are short at the toe!! My first pair from you , the same size, fit perfectly! Why? Hope I can wear them; hurts now!
I love my Wild Wool sheepskin boots! I have had them for just under a year and they are honestly the best purchase I could have made for this kind of boot. Won’t be buying these kinds of slippers from anywhere else! Even bought my mum a pair for her birthday not long after receiving mine. I also love that you can replace the insole for when it wears out over time (which I have not yet done). I wear them everyday and still amazing.
Customer service team are lovely and the packaging was beautiful. 10/10 👏
I recently reviewed my boot purchase with a lowly 2 stars. I heard from customer service almost instantaneously. They immediately took action on my concerns and sent me a new pair of boots with a narrowed shaft. The new boots are amazing and I LOVE them. They were so pleasant and cheerful and helpful to deal with. I am blown away. I’ve had bad customer service from companies in the past and I’ve had good experiences as well. But, I’ve never experienced such an amazing level of customer service as I have had with Wild Wool Australia. Thank you!
Received a pair a couple of weeks ago, and have been in love with them. The quality is incomparable with “Ugg” and I’d never probably consider buying pairs from that mega brand. Love the soft and genuine feel, and the stitching work, and the packaging felt very premium. The customer service was really great answering my questions regarding size.
These boots are so much wider than pictured on the site. When shown both on the model and on their own they look much more fitted and polished. These are VERY wide in the shaft and already slouchy straight out of the box. I purchased these instead of a new pair of UGGs because I wanted the taller shaft and they looked great and well fitted in the pics. UGGs are also better quality - The shearling is twice as thick and the shaft is much sturdier and stays up straight instead of slouching. My calves absolutely swim in these and they look ridiculous on me. On the plus side, the height is great and they are super warm even though the shearling is thinner. They came well packaged with a nice hand written note. I ordered an 8 and it fit around the same in the foot but a little tighter in the toe area and looser in the heel. So they slide a bit in the heel when you walk. Not too bad but not as snug or comfortable as UGGs. For me, they were an expensive and frustrating mistake. I feel the pictures on the site are misleading. To demonstrate, attached are pics of the brand new boots next to a pair of two year old UGGs.
SO MUCH BETTER THAN UGG! These boots are awesome! I ordered my usual US size and they felt snug at first— I was worried they were too small—but they have stretched out perfectly since then! I was also pleasantly surprised by the packaging and handwritten note. Will be recommending this brand to others for sure.
Well made and warm boots love them just wish my calf's were smaller. They did not make them wide enough so they do not come up all the way so very comfortable love them
They slouch a little but beautiful
My uggs came today and are so cute! They were packaged and wrapped beautifully and thoughtfully. I had originally ordered the wrong size (a 4) and customer service actually reached out to me to make sure that was my intention (it was not). Beyond impressed.
I was very impressed with the quality and presentation of the slippers. I live in a cold part of Victoria where it sometimes snows and these slippers are perfect.
They would be a wonderful gift for anyone in a cold climate.
I was expecting them to be a little thicker. The top is a bit flimsy. A loop on the back would be helpful. They’re a decent replacement for my old boots but probably wouldn’t order again.
I did think they’d be a slightly better quality. Seem comparable to American uggs
I got the mid in black. They're beautiful. I'm a 7.5 wide and got a 7. Nice snug fit. I chose Wild Wools because there's no pull tab and because they're not treated with water proofing chemicals. I used otter wax leather oil to protect mine.
I bought these on a whim. They are much nicer than expected. Will never be buying mass produced Uggs again.
Quality is good very warm for canadian winter
However I asked to change it for a khaki color 2 person confirmed that has been changed but I still received wrong color! Not happy
I don’t typically write reviews, if that is any indication of how I feel about this purchase. I specifically sought out Wild Wool Australia to be a conscious consumer (that’s rich coming from an avid Amazoner). The reviews speak for themselves, their products are great; they’re well constructed and they use quality materials. What brought me to write this review was the excellent customer service. My original delivery (in the US) was scheduled on a date when I would be out of town for an extended holiday. I reached out to ask if I could move the delivery date back. To my surprise, someone emailed me the same day (within hours) and asked me when I wanted them, they pushed the delivery date back and the boots arrived when they said they would. In a day and age where companies are profit focused and automate everything; my purchase from Wild Wool was a breath of fresh air. I will continue to support this business and spread the word. A company that cares that much about their products and their customers needs to be recognized.
Absolutely beautiful boot. The wrapping that the boot was wrapped in was lovely. The personal note was such a special touch 💕and the feeling inside boot in so soft!
Bought these for my wife and she’s actually writing this review lol…these are absolutely the best boots ever! Workmanship, comfort, design, and packaging all exceeded my expectations I will definitely be ordering again and again! Thank Wild Wool Australia please don’t ever change your products
These are so cozy and well made. I should’ve bought a pair of these years ago!
I was so excited to get these. The Instagram address to watch yours be made, never happened. I searched long for the most comfortable shoes I could find but these are just like the Uggs I got recently, they both slide in the back and I sized down for these.. Didn’t receive the key ornament like in the unboxing which I was so excited for. 20 years ago Uggs were truly comfortable and I was hoping this would be even better.
I just received my new Wild Wool Australia Classic Ultra Mini and love them. They fit like a glove and I plan to order again from this great find. Thanks Wild Wool Australia